Custom Content Shortcode Keeps Crashing Website

ai2

Website crashes with just a white screen – Custom Content Shortcode.

I lost one of my sites to the Custom Content Shortcode plugin problem on two occasions now, and others have reported similar problems.


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The problem causes the site to lose all content and just show a white screen.  Even the source code is empty with just a single line number showing: 1:

This first happened on 4th May 2015, but I didn’t notice until the 10th May 2015.  My Webhost, “Bluehost” helped me to locate the problem and disabled the Custom Content Shortcode plugin for me,

I then re-installed an upgraded version which allowed my site to work OK, at least for a while.

It went down again on the 11th or 12th May 2015, but I didn’t see this until 20th May 2015.  So 8 days offline, with no visitors.

This time I deleted the plugin and the site is OK again.


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The plugin authors advise was: “Please delete the plugin folder and download the latest version.” I effectively did that the first time, by upgrading to the later version. However, this was only a temporary fix as the problem came back.


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